Returns & Exchanges
At Bona Fide, we want you to feel confident in your performance gear; if your selection doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging and securely attach the prepaid shipping label provided via our portal.
Ship the Items
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your gear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing